Every year from the middle of October onward, the same thing happens on Ontario porches. Deliveries climb, daylight disappears before most people get home, and parcels end up sitting in plain view of the street for six or seven hours. By mid December a single household might take delivery of a dozen boxes, several of them worth a few hundred dollars each.
Package theft is an opportunistic crime, which is good news, because opportunistic crime responds very well to being made inconvenient. Here is what actually works, what does not, and what to do when something goes missing anyway.
Why October to December is the window
Three things line up at once. Delivery volume goes up sharply. Sunset moves from after seven in early October to before five once the clocks go back, so parcels that used to land in daylight now sit in the dark. And more of those parcels are worth stealing, because people are buying gifts rather than dish soap.
None of that is a reason to panic. It is a reason to change where parcels land for about ten weeks of the year.
What actually stops a porch theft
Change where the parcel goes, not just who watches it
The single most effective fix is removing the parcel from the porch entirely. Every major carrier now offers an alternative, and most of them are free:
- Pickup points and lockers. Canada Post, UPS and Purolator all have networks of staffed locations and parcel lockers. Choosing one at checkout costs nothing.
- Deliver to work, if someone is there to receive it.
- A parcel lockbox on the porch. A lockable drop box bolted to the deck is unglamorous and extremely effective, because the entire opportunity disappears.
- Signature required for anything genuinely valuable. It costs a little and it means the box never sits unattended.
Make the porch visible and watched
For everything that does land at the door, two things matter: whether someone walking up believes they are being recorded, and whether the recording is actually usable afterwards.
A visible camera at the door changes behaviour. So does a motion light that comes on properly rather than one with a burned out bulb nobody has noticed since August. Most people walking up a dark driveway with a lit camera above the door simply keep walking.
Get an alert the moment it lands
The gap between delivery and retrieval is the entire risk. A doorbell or camera that tells you a parcel has arrived lets you close that gap, whether that means leaving work twenty minutes early or texting a neighbour. Carrier delivery notifications help too, but they are often delayed, while a camera alert is immediate.
What does not work as well as people think
- Hiding spots. Behind the planter, under the chair, round the side. Thieves know every one of them, and so does the next driver, who will put the parcel somewhere else anyway.
- Notes for the driver. A note saying where to leave a package also tells anyone walking past that a package is coming and exactly where it will be.
- Dummy cameras. They cost almost as much as an entry level real one, they deter nobody who looks twice, and when something does happen you have nothing. If you are going to put a camera on the wall, make it one that records.
- Posting the haul. Photos of a pile of gifts, or of a new television box at the curb on recycling day, advertise what is in the house. Break boxes down and put them inside the bin.
Camera placement that produces usable footage
Most porch footage that gets shared on community pages is useless as evidence, and almost always for the same reason: the camera is too high and pointed too far down, so it records the top of a hood and nothing else.
- Mount at face height where you can, roughly 2.1 to 2.4 metres, angled so a person approaching fills a decent part of the frame. A doorbell camera at normal door height does this naturally, which is why they work so well.
- Cover the approach, not just the mat. A camera aimed only at the door gets someone already at the door. A camera that also sees the walkway gets them coming and going.
- Watch for backlight. A camera pointed at a bright street light or a low winter sun will silhouette everyone who walks up. Move it or mask the bright area.
- Add one covering the driveway. Vehicles and plates are often more identifiable than faces, especially when someone is in a hood and a toque in December.
If a parcel does go missing
- Check first. Carriers sometimes mark a parcel delivered before it is, leave it with a neighbour, or put it somewhere unexpected. Give it until the end of the next day unless you have footage of a theft.
- Contact the retailer, not just the carrier. Your contract is with the seller. Most large retailers will replace or refund a parcel stolen after delivery, and they resolve it faster than the carrier will.
- Report it to police. Many Ontario services take theft reports online. A report number is often what the retailer or your insurer asks for, and it helps police connect repeat incidents in a neighbourhood.
- Share the footage. If you have clear video, offer it with your report. Before posting it publicly, it is worth reading our guide to security camera laws in Ontario. Several Ontario police services also run camera registries so investigators know who to ask.
- Do not go after them. No parcel is worth a confrontation with a stranger. Let the footage do the work.
Condos, apartments and rentals
If parcels are taken from a shared lobby or mailroom rather than your own door, the fix is a building fix: a camera covering the parcel area, a locked room or locker bank, and entry control so the lobby is not effectively public. If you are on a condo board or managing a building, it is worth pricing, because parcel theft complaints are now one of the most common issues property managers deal with between November and January.
Renters are not stuck either. Most doorbell cameras and lockboxes can be installed without permanent changes, and taken with you.
Doing it properly
If the camera at your door is one you bought three years ago and have not looked at since, it is worth checking what it actually sees after dark before the busy weeks arrive. Our fall security checklist covers that review, and if you would rather someone did it for you, we are happy to take a look while we are in the area.
Common questions
What is the best way to stop packages being stolen from my porch?
The most reliable fix is keeping the parcel off the porch in the first place, using a carrier pickup point, a parcel locker, a lockable drop box, or signature on delivery. For anything that still comes to the door, a visible recording camera at face height plus working motion lighting removes most of the opportunity.
Do doorbell cameras actually deter package theft?
A visible camera changes behaviour for opportunistic thieves, who are the majority. It is not a guarantee, which is why it works best combined with removing valuable parcels from the porch altogether. The second benefit is evidence: a camera mounted at door height captures faces far better than one mounted high on a wall.
What should I do if my package is stolen in Ontario?
Confirm it was actually delivered, then contact the retailer rather than only the carrier, since your purchase contract is with the seller and most will replace or refund. File a police report, which many Ontario services accept online, and offer any footage you have. Do not confront the person yourself.
Will my home insurance cover a stolen package?
It may fall under contents coverage, but the deductible is often higher than the value of the parcel, so a claim rarely makes sense for a single item. Most people recover faster through the retailer. Check with your broker before assuming either way.
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